Nutrisystem Diet is a weight loss plan offering portion and calorie controlled prepackaged foods as well as food suggestions. It claims to be backed by 40 years of customer approved weight loss results.
The diet also is claimed to offer up to 5 pounds of weight loss within the first week. The company delivers their own meals and provides select portion sizes. Suggestions are offered as to what foods to prepare, but the majority of what’s eaten will be Nutrisystem meals. Our experts have reviewed several diet plans and have found the Nutrisystem Diet to be the most effective. Click on this link to gain 40% off Nutrisystem.
Here are some common ingredients added to Nutrisystem's prepackaged meals:
Carrageenan
Xanthan Gum
Flaxseed
Natural Flavor
Calcium Carbonate
Vitamin A Palminate
Riboflavin
Thiamin Mononitrate
Salt
Folic Acid
Ferric Phosphate
Niacinamide
Pyridoxine Hydrochloride
Canola Oil
Beta Carotene
Carrageenan: Thickener extracted from seaweeds which is added to thicken and bind ingredients. This additive is often found in many kinds of foods, and is an easy way for ingredients to bind together. It can also help liquids and oils bind better so there’s an enhanced consistency.
Xanthan Gum: Thickener and binder added to help provide an easier consistency to foods. It is known to help gel and add a better consistency to foods.
Beta Carotene: An organic pigment found in many kinds of plants and fruits. This is a form of vitamin A that gives foods a unique, bold orange color. Vitamin A is important for overall health and it can provide antioxidant benefits, improve skin health, reduce inflammation, and help keep eyesight healthy.
Niacinamide: B vitamin which is found naturally in many foods such as grains, milk, eggs, vegetables, and much more. This is good for treating cholesterol, and aiding overall digestion. It can also protect against any toxins and dangerous pollutants.
Ferric Phosphate: Source of iron which is important for proper blood health and energy. This is found naturally in red meat, and when the body is deficient in iron it can lead to unwanted side effects. This is the most common of all worldwide deficiencies, and it can contribute to illness.
Flaxseed: High fiber food which is also rich in amino acids. This is one of the few vegetable based foods which have omega 3 fatty acids. This can be used to aid digestion, and it also contains a rich source of protein and fiber. Also found in this are trace minerals and vitamins such as vitamin B1, magnesium, zinc, phosphorus, vitamin b6, and much more. To gain 40% off the Nutrisystem Diet, follow the link provided.
There are 3 unique plans offered by Nutrisystem as well:
Basic: Begins at $9.82 per day. Certain foods are preselected, support tools and online tracking is offered. Complemented by a 4 week turbo plan which claims to offer 10 pounds of weight loss in a month. This involves being allowed only 1,000 calories a day maximum. This is the simplest offering at the lowest cost. Advised mostly for people who only need basic support, and already are used to dieting.
Core: Begins at $10.54 a day. You get to select from 100 different foods, as well as everything offered in the basic plan but with added dieticians and counselors support.
Uniquely Yours: For around $11.96 a day, 150 different food options are offered. One can order as much of the frozen food items as one wants. All the other features from the core and basic are offered. This is the best-rounded offering that the system offers.
The company offers different varieties of pre-packed foods which contain fiber and protein to suppress appetite. An additional benefit is that the nutrition is well-balanced, and has a correct balance of nutrients the body requires to maintain optimal health.
They have also mentioned that they do not use 4 unwanted ingredients which can be unsafe when eaten. This includes MSG, the artificial sweetener known as aspartame, hydrogenated oils which contain trans fats, and high fructose corn syrup, a cheap sweetener which can lead to tooth decay as well as metabolism disorders.
It’s clear by avoiding the use of these additives that they’ve done research on what ingredients are best avoided.
Many different kinds of ingredients are inside Nutrisystem’s prepackaged foods. Since the majority of foods eaten will be actual meals, this gives the diet plan enough variety to maintain unique.
They have also made sure to provide customers with a wide array of nutrients which is beneficial for not just weight loss, but overall health as well. It’s not just a low calorie plan, they ensure that each meal can suppress appetite, and give the body the nutrients it needs to thrive. There are low-glycemic options offered, and their foods are free from artificial colors, flavors, or sweeteners.
Pricing varies both on the plan chosen and the kinds of foods one makes at home. They offer simply plans based on selections of foods one is looking for.
Web MD has described the company as:
“the ultimate in convenience”
They also add how the ease of making foods makes the diet plan an effective solution for people who want their dieting needs catered to. It takes away the difficulty of having to plan in advance, and of possibly losing one’s diet by eating foods which are rich in calories. Overall it gives one the ability to diet while enjoying many foods such as muffins, ice cream, brownies, and much more.
Business of Nutrisystem Diet
The company is owned by the Nutrisystem, Inc. group, and they can be contacted via the following:
Phone Number: (800) 585-5483
Address: 600 Office Center Dr.
Washington, PA 19034
The company as a whole has been widely regarded for its great customer service. When looking at their Consumer Affairs page you can see a dialogue that the customer service team has with any and all kinds of opinions and concerns.
For any questions there is a comment listed where a representative asks the person involved to contact them directly, either via an email correspondence or via phone. They also assure users that they will further investigate any and all inquiries, so it’s clear they offer a lot of dedicated support. Overall it appears the company is effective at handling any customer questions quickly.
Customer reviews for the diets can be found online, here are some select quotes:
“used it before and I can truly say it helped me lose weight”
“Nutrisystem has worked for my needs simply because it is very easy to follow and it offers enough variety in food options”
“It will help you make changes to your life, it worked for me”
“Wasn’t confident that it would work at first, but after a week I saw I lost a ton of weight I couldn’t lose previously”
Overall there are many reviews online from satisfied users. On Consumer Affairs they have a total of 2,089 reviews currently, with many giving a satisfactory rating.
When researching the Nutrisystem Diet it’s important to look at the customer reviews, quality of ingredients, and the science behind the weight loss. The strategy is fairly simple, as pre-packaged meals are offered which are lower in calories. This makes it easy to diet without having to meal prep and count calories. This simplifies eating which is the most important part of a diet.
The value of this system is that it’s all in place with enough variety to ensure customers won’t be bored, having to eat the same kinds of bland foods. There are many kinds of snacks, full meals, beverages, and more.
The food is good, and I've lose 24 pounds thus far. It's a success!
posted Jul 2nd, 2012 9:58 pm
Jim
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I like the plan. I need to lose 60 lbs. But, I'm diabetic so it's challenging. I think Nutrisystems is a plan and product that will work for those who follow it religiously and don't have any problems that require contacting Customer Service, which I refer to as their "Counter Customer Unit."
I wasn't getting enough carbs on the diet and my blood sugar readings were consistently below 90. I called to see if I could modify the diet or if I should cancel it. It was the 15th day after I had ordered based on a promotion offering a full refund within 14 days.
When I called I selected the "customer service" option to discuss my options. The agent on the phone assumed I wanted a refund and informed me that the 14 days period had lapsed. I was OK with that. And, I clearly understood by her demeanor that there was no grace available. What I wasn't OK with was her next statement that I would be charge an additional $97 for cancelling. No literature and no agent I talked to ever mentioned that part of the deal. After receiving a rigid response to my objection and refusal to allow me to speak to a supervisor I hung up and started reading reviews and checking the Nutrisystem (NTRI) stock price. The reality of my predicament came into focus at that point.
Nutrisystems is a publicly traded company and their stock price has plummeted 60% in the last year, from $25 to $10. Most reviews are written by Nutrisystem Affiliates and only give lip service to a few cons. They don't address the real issue, which is the lack of a customer oriented set of values and an obvious single focus on maximizing profits, which is clearly backfiring.
The fickle finger of failure appears to have found upper management as the cause of the company's poor performance, both in the markets and with customers.
Many of the legitimate reviews are pretty consistent in their description of the writers' experiences with the "Counter Customer Unit". An interesting set of reviews by past employees and affiliates can be found at www.glassdoor.com
I have lost weight while on Nutrisystems over the last two weeks "+", and I will find a way to lose the rest of it. But, I avoid doing business with companies that see me as a dollar sign and not part of their mission. I want to Partner with companies I do business with, not be a Mark to be fleeced.
I will also start shorting the stock.
posted Jun 23rd, 2012 6:57 pm
Marti
First, I would like to comment on the food. I am not a picky eater, as I noticed others expressed through this feedback. I am very unhappy with the food.....it is very artificial tasting.....as a matter of fact, some of what I had was absolutly awful and I could not finish it after a couple bites. I think the only people who must llike this food are those that grew up on boxed or canned food. The only food that was good or tolerable was the protein bars and some of the snacks.......this is helpful in order to stick to any diet since most of us do like sweets. In addition, I am very unhappy about the fact that they charge such a high cancellation fee for the second unused month when you have signed up for the trial. I actually don't even recall anyone telling me over the phone that this is what would happen if you decide to cancel after the first month. The advertising on television does not mention this charge, and so when you call they should be telling you this fact. I did find this later online. The cancellation cost me $87.00 which is totally ridiculous, no matter what there reasons. Most other businesses do not charge someone when they are unhappy with their food, products or services.......although I would understand a nominal fee of $20 or so for such purposes since they probably must hit a couple computer keys to cancel your program! I am....needless to say very unhappy with Nutri-System!
Signing off as......
Your ongoing worst advertisement!
posted Jun 21st, 2012 4:48 pm
Kelly
-
The food is really bad. My husband ordered it, couldn't stand the taste of the food and passed it on to me. I am NOT a picky eater, I can eat absolutely anything, but I can�??t stand the NS meals. We don't have a problem with the size of the food. The taste and quality is hideous. When I'm eating it I get the feeling I'm poisoning myself. Now we have a box load of unwanted food in our kitchen pantry. We will probably have it all thrown out after a few months. We decided to take the penalty and quit immediately. The food is not what is advertised on TV.
posted Jun 5th, 2012 6:16 am
Mary
+
I am a dieabetic, since starting NS, I finally have my blood sugar down to normal. and lost 22 lbs too . I like the food, and if you like chocolate, that and the desserts are great! i can even enjoy my desserts. without guilt, its a little priceythough!
posted May 24th, 2012 11:19 pm
L. Hofer
1, Better list of Power Fuels
2. Also Smaart Carbs
The list with book is very limited
posted May 21st, 2012 6:11 pm
HealthD
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***Beware as nice as this program may seem it will cost you to stop it. For my about $100.00 because of the auto delivery program. I received very nice customer service as they charged me half of what it would cost to place a new order. ***
posted May 20th, 2012 8:39 pm
Karen
Lost 6.4 pounds in the first week and I like the food. I am a costco member, so I order the nutri system card for $199 and then I custom order my meals for a month (2 days a week on your own). The plan is better than it used to be, it now sends cookbooks and serving utensils in effort to teach portion control. I have not been hungry and I have no cravings. I
posted May 12th, 2012 12:46 am
Larry Sue Dunn
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My husband and I both went on the diet. To start with, we have both been on Jenny Craig and the food is really good. The problem is we live where it is not convenient to go to the location. So we decided to try NutriSystem. I am sorry, but the food is terrible. The breakfast and some of lunch menus were not bad, but the packaged food is horrible. They basically all smell the same and the meat is really not meat that is in the food. Some of the food that you add water to gets gummy as it cools off. There is not enough frozen food and what you have does not look appealing. I know that Marie Osmond and Terry Bradshaw advertise for NutriSystem, but I can assure you that they are not eating the prepared food. They have their own dieticians to prepare the meals plus they are getting paid to advertise. I am sorry, but you need to offer more froznen food at a decent price. You only offer 10 frozen meals and Jenny Craig offers lots of frozen foods and appetizing food. We took a penalty not to get the 2nd month. We wasted our money for yucky food.
posted May 11th, 2012 5:32 pm
Sue
+
I keep having difficulty logging in. I do like the new menu.
Why the charge for changes to the frozen menu?
Thank you
posted May 10th, 2012 9:17 pm
Irene Rivera Kjergaard
Food was actually good, but quite expensive. The plan was also difficult to follow while working a full time job.
So far I've been on NS for 3 weeks and have lost 8lbs. I think that's pretty good considering I haven't really started a workout regimen yet, but I plan on doing so this week. My son has been ill and I have been taking care of him. But so far I'm happy with NS.
posted Apr 16th, 2012 4:52 pm
john hatbour
+
i have not been able to find out when my food will arrive and to make sure they delliver inside the side door which is my address
posted Apr 9th, 2012 8:51 pm
Kolean
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The food was the worst, and costumer service was even worse. I had 2 orders of food being ship at the same time, I call and ask to delay shipment and they said okay ans sure enough the food food showed up 2 weeks later, now they wont return the food. I have had nothing but a horrible experience with Nutrisystems!!!!!!!!!
posted Mar 30th, 2012 6:12 pm
shirley
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i would say not get this if you try cancelled theywont stop takeing you money out of your bank Horrible service
posted Mar 29th, 2012 2:20 pm
mark horn
+
have lost 20-30 lbs every time I go on it for 3 months, onnly problem I seem to gain back after stopping the program in 7-8 months.
posted Mar 19th, 2012 5:54 pm
Brittany
+
i have been on nutrisystem for a week today and ive already lost 5 lbs! with alot of excercise of course i was a slender 100 lbs before i had my sons but after i had them my weight spiked to 146 at one point! (im 5 ft) but this is the only diet i actually like! its so easy to follow and i like the food im use to prepackaged food so that was no biggie.. I love that i can still have all my ffavorites like chocolate and pizza. dont complain of the portion size cause thats the key to the weight loss!
posted Mar 2nd, 2012 6:15 pm
Shelly
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Nutrisystem was a complete failure for me! I am going back to Weight Watchers. Luckily, my best friend, who is in the National Guard needs to lose about 20 lbs. and has agreed to take over my 2nd month of food, so I am not out any more money. She also will probably be able to stick with the food since she spent a year in Afghanistan and has no problem eating MREs from the military. I went on many diet review sites that helped me decide to give Nutrisystem a try. Any negatives in their reviews were about the size of the portions. I had no problem with the size of them, but the taste and texture made the food nearly inedible! And, I am NOT that picky of a eater. Additionally, I purchased foods that were rated HIGH on the reviews on the Nutrisystem itself, so I can't imagine what the foods are like that are rated low! The grilled chicken �??breast�?� was mushy and completely fell apart. The dehydrated breakfasts were consistently slimy. I really think that whatever they do to that food to make it so it doesn�??t have to be refrigerated just makes it impossible to stomach. I would suggest ordering a couple items a la carte before committing to the 2 months that are required to get any �??deals�?� on Nutrisystem.
posted Mar 1st, 2012 8:21 pm
dennis mcgrath
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HORRIBLE CUSTOMER SERVICE. I tried the program and did not like it. The food was awful. I returned it all, as they had a 2 week money back guarantee. I am 4 weeks later, and 6 phone calls, still trying to get my GUARANTEED refund. I will be taking them to small claims court shortly if they do not process the promised refund.
posted Feb 27th, 2012 5:32 pm
Jennifer
+
I went from 215 to 150. Yup, that is 65 pounds. It took me 8 months. Yes, I was hungry ( in the beginning), and yes, you have to add in lots of fruits and veggies (but shouldn't we all be eating those anyway?), and yes, it was kinda pricey, but I lost the weight. It was totally worth it. When I finally cancelled my food order I was shocked at the follow-up. They sent me a meal guide, and recipe book, and free assistance via phone or online if I had any questions about the food that I was finally preparing for myself. Whine all you want about small portion sizes, but that is how you should be eating anyway, and the reality is... I lost the weight. I lost 65 Pounds!
Nutrisystem is one of the most recognizable names in weight loss and has rightly earned its place among the top diets. Founded in 1972, Nutrisystem has helped millions of people lose weight on its convenient portion-controlled meals. This program takes the guesswork out of dieting and many people find it to be an easy approach to healthy weight loss.
The brand is one of the first diets to earn its marks by offering a hassle-free way to lose weight with its meal delivery service. The diet plan takes care of the majority of grocery shopping, cooking and portioning by delivering meals and snacks that are calorie-controlled and pre-prepared. All you have to do is heat and enjoy, supplementing with a few fresh grocery store items. Nutrisystem originally offered only pantry-ready foods, but in 2009 added a frozen line of meals; combined the two lines offer more than 150 menu options.
In 2014, the company unveiled Nutrisystem My Way, its new, customized plan for each individual’s metabolism. All new Nutrisystem customers will be enrolled in this personalized program, which calculates a person's metabolic rate by taking into account a variety of factors including age, sex, weight, and level of physical activity. (Prior to this program, the diet had two levels—one for men and one for women.) As part of the new My Way plan, Nutrisystem is also offering a one-week plan called Fast 5, which is being marketed as a low-calorie (1,000 a day) weeklong “jumpstart” to the program that guarantees a weight loss of 5 pounds in the first week. These results were confirmed in a clinical study.
In January 2016, Nutrisystem launched Turbo10, a clinically tested program that promises up to a 10-pound weight loss and an overall reduction of five inches from the waist, hips, thighs, chest, and arms in just the first month. In a clinical study sponsored by Nutrisystem, those who followed Turbo10 lost 3x more weight, 3x more total body inches and 3x more body fat in the first month compared to those who followed a do-it-yourself weight loss plan. In addition to weight loss, those on Turbo 10 also significantly reduced their systolic blood pressure after the first month.
The Nutrisystem diet is personalized to meet individual health goals and consistent with national guidelines for dietary intake meeting targets for fat, sodium, sugar, cholesterol and fiber as well as national guidelines for physical activity. All the foods are portion controlled and rely on a balanced approach by offering low glycemic index eating, to control blood sugar, that is high in protein and fiber, for satiety.
There are a range of plans at varying price points that are tailored to suit different nutritional needs, with those specifically for men, women, teens, people with diabetes and vegetarians.
Plans and meals are selected and ordered from Nutrisystem's website or by phone. You'll receive 28 days worth of food that comes in pantry-ready and or frozen containers that you simply heat before eating. Some grocery purchases will need to be made for items like fresh fruits and vegetables, nuts, whole grain bread, fish, and more.
When you sign up with Nutrisystem, you'll also receive access to a Mindset Makeover behavioral guide, a 13-week online plan to help you better understand your relationship with food. It provides steps for taking control of your eating habits. Nutrisystem customers also have online access to health information, community support, weekly newsletters, smart phone applications, and tracking tools. Additionally, you receive complimentary, optional counseling from trained weight-loss coaches, registered dietitians and certified diabetes educators.
Limited flexibility for eating off plan (i.e. restaurants)
USER REVIEWS
A sampling of feedback and experiences shared by our community.
I tried nutrisystem in 2008 and lost 28 pounds.It was the only diet I ever went on that actually worked,yes it is a little expensive, with the veggies and dairy but if you stick to it it works. - Lori 6/28/11
I've been on NS, the diabetic program, for 3 months. I've lost 35 pounds and my blood sugar has come WAY down(from mid 200's to low 100's). And I don't find the food unpalatable at all. You can customize your order, so anything I don't like I just don't order again, and anything I like I order more off on the next shipment. Customer service has been excellent, and there is a huge member support that is extremely helpful. Plus, I AM learning how to eat properly to keep the weight off when I reach goal. Yay, Nutrisystem! - Betty 6/16/11
it absolutely works if you follow it correctly. It is easy to follow as well, but the food is horrible!!!There are only a few things that are tolerable, and even if you customize your order you will get extremely tired of eating those same things over and over. They have a plan where you get these other foods added that are frozen. They are WAY better, but you only get a couple of weeks worth of it then your back to eating the other horrible food. Totally not worth it. I've tried it three times because I did lose the weight, but I couldn't handle the food. - Whitney 5/17/11
The portion sizes are sooo small. It's not possible to just grab and go. To feel satisfied you have to add fruits and lots of vegetables. It's not as mindless as I thought it was going to be.Fruits and vegetables are expensive. Overall it works because your fat/calories are so restricted and because no one wants to wstet all the money they spent on the program. I didn't mind the food. I have don't have gourmet taste or anything. No worse than the frozen/dried meals in stores now. I will probably not buy another month worth of food. Could have probably lost weigt eating lean cuisines, protein bars etc. I think nutrisystem is a good jump start to a diet and healthier eating. - TB 1/21/11
Whenever people sign up for a meal delivery diet, the big question is "What can I eat?". With Nutrisystem, there are more than 150 meal and snack options to choose from, to include pantry-ready and frozen meals. Muffins, roasted vegetable pizza, stuffed shells, macaroni and cheese, chicken noodle soup, chicken parmesan, and tacos are just a few of the entrees, while snacks include bars and pretzels. Dessert isn't out of the picture with options like oatmeal raisin cookies, chocolate, ice cream and whoopee pies. All of this is complemented by a few grocery purchases, including fresh fruits and vegetables. Each Nutrisystem meal is pre-packaged and prepared to the appropriate portion size. Many items are ready-to-eat but some require heating.
All of the Nutrisystem meals are low on the glycemic index and contain a balanced proportion of quality carbohydrates (50%), good fats (25%) and protein (25%). Meals are also low in sodium and trans fat. All of this allows customers to maintain blood sugar while maintaining a feeling of fullness, or satiety, between meals.
The women’s program contains about 1,200 calories and the men’s contains about 1,500 calories per day, but these numbers may change depending on your current weight, age, and activity level. Each day you’ll eat three meals and and two snacks with the addition of six servings of fresh fruits and vegetables. You can either custom select your own meals or choose an automated favorites meal and snack menu. Pantry-ready foods do not need to be refrigerated; however, fresh-frozen meals ship in a cooler and must be frozen until ready to prepare.
A typical day on the Nutrisystem SUCCESS program includes breakfast, lunch, dinner, one snack and a dessert. Below is a sample menu from the Nutrisystem Select option, which features some fresh-frozen items:
Breakfast: Granola Cereal or Honey Wheat Bagel
Snack: Hummus or an orange
Lunch: Red Beans and Rice or Chicken Tacos
Dinner: Meatloaf with Mashed Potatoes or Sweet and Sour Chicken
Dessert: Walnut Chocolate Chip Cookies or Red Velvet Whoopie Pies
In December 2012, Nutrisystem announced the addition of two dozen new and improved meal options to their menu.
Chicken Pot Pie
Stuffed Egg
Cheesecake Bar
Spicy Kung Pao
Margarita Pizza
Chicken Pot Pie
Cinnamon Streusel Muffin
Chicken Parmesan Melt
Stuffed Apple Pie
White Chocolate Chunk Cookies
In 2016, Nutrisystem has reformulated more than 50% of the Nutrisystem menu items to contain no artificial colors, flavors or sweeteners. Whole grains were also increased in a large number of their foods with the goal to have at least 50% of the grains coming from whole grain sources while still meeting the USDA guidelines for fat, saturated fat, trans fat, cholesterol, sodium, carbohydrates, fiber, and protein.
In an effort to keep with customer demand for more fresh-frozen selections, Nutrisystem unveiled Uniquely Yours, which allows for ultimate flexibility in your food choices, allowing consumers to choose between ready to eat and fresh frozen menu options, with no restrictions, from more than 150 menu items.
As part of the Turbo10 program, Nutrisystem also introduced Turboshakes, the company’s first ever line of shakes with protein and probiotics to support digestive and immune health and help reduce belly bloat.
EXERCISE
Nutrisystem sees exercise as an important component to lifelong weight management and encourages members to get 150 minutes of moderate exercise each week (or 30 minutes five days a week).
The addition of the “My Daily 3” program has helped users achieve their workout goals. The program is made up of three 10-minute interval activities each day, allowing even the busiest of schedules to easily make fitness a priority. Nutrisystem customizes a fitness plan for each customer, based on an assessment taken online, and encourages your doctor to sign off on it. An example plan for a woman looks like this:
Members receive a two-week personalized fitness plan with guidance on how to increase their activity as fitness level improves and the weight loss journey progresses.
When you eat Nutrisystem's meals, you will lose weight without exercise. However, your weight loss will be more effective and sustainable if you incorporate a consistent exercise regimen. You will see faster results, have less trouble keeping the weight off, and enjoy better overall health. Find an activity you enjoy and that interests you. This will keep you motivated and looking forward to your workouts. There are online forums available to dieters for tips and suggestions from other members. Below are just a few examples of some popular choices:
Zumba
Aerobics classes
Walking with a buddy
Kickboxing
Yoga
Pilates
Biking
Swimming
Jogging
Fitness video games (example Nintendo Wii Fit)
NUTRISYSTEM FAQ
Common questions asked about the NutriSystem program by our community. Click each to see the full answer.
Nutrisystem is a well-recognized and successful weight loss program that has helped millions of people lose weight and improve their health. It’s been calculated that in the past ten years, Nutrisystem has helped people shed more than 71 million pounds. Its convenience and portion-controlled meals are delivered to your door every month making it easy to eat healthy as you lose weight. The company has implemented many ways for members to gain support as they lose, transition, and maintain. Members are also being taught how to cook for themselves throughout the process and have access to support at all stages of the process. Exercise components to aid in faster loss and maintenance have also been added to make the program more well-rounded and allow for long-term success. While weight gain after ending a diet is common, Nutrisystem puts a lot of components in place to ensure customers have as much success during as they do after.
Nutrisystem has added many support elements so that individuals will feel comfortable to seek advice and assistance once they are past the pre-made meal stage. All variations of the Nutrisystem plans fall under the SUCCESS program and tailored to each individual, whether that be diabetes, vegetarian, men’s needs, women’s needs, budget needs, or any other issues.
User Feedback
(Page 6 of 15, 298 total comments)John
+The food is good, and I've lose 24 pounds thus far. It's a success!
posted Jul 2nd, 2012 9:58 pmJim
-I like the plan. I need to lose 60 lbs. But, I'm diabetic so it's challenging. I think Nutrisystems is a plan and product that will work for those who follow it religiously and don't have any problems that require contacting Customer Service, which I refer to as their "Counter Customer Unit."
posted Jun 23rd, 2012 6:57 pmI wasn't getting enough carbs on the diet and my blood sugar readings were consistently below 90. I called to see if I could modify the diet or if I should cancel it. It was the 15th day after I had ordered based on a promotion offering a full refund within 14 days.
When I called I selected the "customer service" option to discuss my options. The agent on the phone assumed I wanted a refund and informed me that the 14 days period had lapsed. I was OK with that. And, I clearly understood by her demeanor that there was no grace available. What I wasn't OK with was her next statement that I would be charge an additional $97 for cancelling. No literature and no agent I talked to ever mentioned that part of the deal. After receiving a rigid response to my objection and refusal to allow me to speak to a supervisor I hung up and started reading reviews and checking the Nutrisystem (NTRI) stock price. The reality of my predicament came into focus at that point.
Nutrisystems is a publicly traded company and their stock price has plummeted 60% in the last year, from $25 to $10. Most reviews are written by Nutrisystem Affiliates and only give lip service to a few cons. They don't address the real issue, which is the lack of a customer oriented set of values and an obvious single focus on maximizing profits, which is clearly backfiring.
The fickle finger of failure appears to have found upper management as the cause of the company's poor performance, both in the markets and with customers.
Many of the legitimate reviews are pretty consistent in their description of the writers' experiences with the "Counter Customer Unit". An interesting set of reviews by past employees and affiliates can be found at www.glassdoor.com
I have lost weight while on Nutrisystems over the last two weeks "+", and I will find a way to lose the rest of it. But, I avoid doing business with companies that see me as a dollar sign and not part of their mission. I want to Partner with companies I do business with, not be a Mark to be fleeced.
I will also start shorting the stock.
Marti
First, I would like to comment on the food. I am not a picky eater, as I noticed others expressed through this feedback. I am very unhappy with the food.....it is very artificial tasting.....as a matter of fact, some of what I had was absolutly awful and I could not finish it after a couple bites. I think the only people who must llike this food are those that grew up on boxed or canned food. The only food that was good or tolerable was the protein bars and some of the snacks.......this is helpful in order to stick to any diet since most of us do like sweets. In addition, I am very unhappy about the fact that they charge such a high cancellation fee for the second unused month when you have signed up for the trial. I actually don't even recall anyone telling me over the phone that this is what would happen if you decide to cancel after the first month. The advertising on television does not mention this charge, and so when you call they should be telling you this fact. I did find this later online. The cancellation cost me $87.00 which is totally ridiculous, no matter what there reasons. Most other businesses do not charge someone when they are unhappy with their food, products or services.......although I would understand a nominal fee of $20 or so for such purposes since they probably must hit a couple computer keys to cancel your program! I am....needless to say very unhappy with Nutri-System!
posted Jun 21st, 2012 4:48 pmSigning off as......
Your ongoing worst advertisement!
Kelly
-The food is really bad. My husband ordered it, couldn't stand the taste of the food and passed it on to me. I am NOT a picky eater, I can eat absolutely anything, but I can�??t stand the NS meals. We don't have a problem with the size of the food. The taste and quality is hideous. When I'm eating it I get the feeling I'm poisoning myself. Now we have a box load of unwanted food in our kitchen pantry. We will probably have it all thrown out after a few months. We decided to take the penalty and quit immediately. The food is not what is advertised on TV.
posted Jun 5th, 2012 6:16 amMary
+I am a dieabetic, since starting NS, I finally have my blood sugar down to normal. and lost 22 lbs too . I like the food, and if you like chocolate, that and the desserts are great! i can even enjoy my desserts. without guilt, its a little priceythough!
posted May 24th, 2012 11:19 pmL. Hofer
1, Better list of Power Fuels
posted May 21st, 2012 6:11 pm2. Also Smaart Carbs
The list with book is very limited
HealthD
-***Beware as nice as this program may seem it will cost you to stop it. For my about $100.00 because of the auto delivery program. I received very nice customer service as they charged me half of what it would cost to place a new order. ***
posted May 20th, 2012 8:39 pmKaren
Lost 6.4 pounds in the first week and I like the food. I am a costco member, so I order the nutri system card for $199 and then I custom order my meals for a month (2 days a week on your own). The plan is better than it used to be, it now sends cookbooks and serving utensils in effort to teach portion control. I have not been hungry and I have no cravings. I
posted May 12th, 2012 12:46 amLarry Sue Dunn
-My husband and I both went on the diet. To start with, we have both been on Jenny Craig and the food is really good. The problem is we live where it is not convenient to go to the location. So we decided to try NutriSystem. I am sorry, but the food is terrible. The breakfast and some of lunch menus were not bad, but the packaged food is horrible. They basically all smell the same and the meat is really not meat that is in the food. Some of the food that you add water to gets gummy as it cools off. There is not enough frozen food and what you have does not look appealing. I know that Marie Osmond and Terry Bradshaw advertise for NutriSystem, but I can assure you that they are not eating the prepared food. They have their own dieticians to prepare the meals plus they are getting paid to advertise. I am sorry, but you need to offer more froznen food at a decent price. You only offer 10 frozen meals and Jenny Craig offers lots of frozen foods and appetizing food. We took a penalty not to get the 2nd month. We wasted our money for yucky food.
posted May 11th, 2012 5:32 pmSue
+I keep having difficulty logging in. I do like the new menu.
posted May 10th, 2012 9:17 pmWhy the charge for changes to the frozen menu?
Thank you
Irene Rivera Kjergaard
Food was actually good, but quite expensive. The plan was also difficult to follow while working a full time job.
posted May 6th, 2012 8:49 pmInez Leonard
+So far I've been on NS for 3 weeks and have lost 8lbs. I think that's pretty good considering I haven't really started a workout regimen yet, but I plan on doing so this week. My son has been ill and I have been taking care of him. But so far I'm happy with NS.
posted Apr 16th, 2012 4:52 pmjohn hatbour
+i have not been able to find out when my food will arrive and to make sure they delliver inside the side door which is my address
posted Apr 9th, 2012 8:51 pmKolean
-The food was the worst, and costumer service was even worse. I had 2 orders of food being ship at the same time, I call and ask to delay shipment and they said okay ans sure enough the food food showed up 2 weeks later, now they wont return the food. I have had nothing but a horrible experience with Nutrisystems!!!!!!!!!
posted Mar 30th, 2012 6:12 pmshirley
-i would say not get this if you try cancelled theywont stop takeing you money out of your bank Horrible service
posted Mar 29th, 2012 2:20 pmmark horn
+have lost 20-30 lbs every time I go on it for 3 months, onnly problem I seem to gain back after stopping the program in 7-8 months.
posted Mar 19th, 2012 5:54 pmBrittany
+i have been on nutrisystem for a week today and ive already lost 5 lbs! with alot of excercise of course i was a slender 100 lbs before i had my sons but after i had them my weight spiked to 146 at one point! (im 5 ft) but this is the only diet i actually like! its so easy to follow and i like the food im use to prepackaged food so that was no biggie.. I love that i can still have all my ffavorites like chocolate and pizza. dont complain of the portion size cause thats the key to the weight loss!
posted Mar 2nd, 2012 6:15 pmShelly
-Nutrisystem was a complete failure for me! I am going back to Weight Watchers. Luckily, my best friend, who is in the National Guard needs to lose about 20 lbs. and has agreed to take over my 2nd month of food, so I am not out any more money. She also will probably be able to stick with the food since she spent a year in Afghanistan and has no problem eating MREs from the military. I went on many diet review sites that helped me decide to give Nutrisystem a try. Any negatives in their reviews were about the size of the portions. I had no problem with the size of them, but the taste and texture made the food nearly inedible! And, I am NOT that picky of a eater. Additionally, I purchased foods that were rated HIGH on the reviews on the Nutrisystem itself, so I can't imagine what the foods are like that are rated low! The grilled chicken �??breast�?� was mushy and completely fell apart. The dehydrated breakfasts were consistently slimy. I really think that whatever they do to that food to make it so it doesn�??t have to be refrigerated just makes it impossible to stomach. I would suggest ordering a couple items a la carte before committing to the 2 months that are required to get any �??deals�?� on Nutrisystem.
posted Mar 1st, 2012 8:21 pmdennis mcgrath
-HORRIBLE CUSTOMER SERVICE. I tried the program and did not like it. The food was awful. I returned it all, as they had a 2 week money back guarantee. I am 4 weeks later, and 6 phone calls, still trying to get my GUARANTEED refund. I will be taking them to small claims court shortly if they do not process the promised refund.
posted Feb 27th, 2012 5:32 pmJennifer
+I went from 215 to 150. Yup, that is 65 pounds. It took me 8 months. Yes, I was hungry ( in the beginning), and yes, you have to add in lots of fruits and veggies (but shouldn't we all be eating those anyway?), and yes, it was kinda pricey, but I lost the weight. It was totally worth it. When I finally cancelled my food order I was shocked at the follow-up. They sent me a meal guide, and recipe book, and free assistance via phone or online if I had any questions about the food that I was finally preparing for myself. Whine all you want about small portion sizes, but that is how you should be eating anyway, and the reality is... I lost the weight. I lost 65 Pounds!
posted Feb 6th, 2012 7:38 pm