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(Page 13 of 17, 330 total comments)Sarjit
From the reviews read, i think that i am little lucky. I ordered acai and colon cleanse on 1st Jan midnight and cancelled it within 10 hrs. I was told that the product was not shipped and i wouldn't be charged. After 7 days, i was charged 3.95 two times for two products. It took 12 days for my acai to arrive. I was charged 1 cent twice again. Then i called them again that i was charged for the colon cleanse but i didn't got the product. After 5 days, i called them again for the colon cleanse. And then after 4 days, they sent me two colon cleanse. And that's all, since then i haven't charged me at all.
posted Jan 29th, 2009 3:47 pmReading other reviews, i was afraid that the same would happen to me. But i thank heartily to all other users who have posted their reviews.
I am trying the product since 11 days and i haven't lost a single pound. Let's see what happens within next 19 days.
Christine
Did not like it and they shipped after 14 days then charged me for more product before I could use
posted Jan 27th, 2009 3:01 pmTai
-I, like everyone else, ordered the free trial for $3.95. I never received the free trial, and then was charged $174.26 for a new order, which I am still fighting to get refunded. I also was charged $70.00 in overdraft fees because I was not expecting this $174.26 transaction to hit my account. Worst decision I've ever made! Don't do it!!!!!!
posted Jan 27th, 2009 12:51 pmLori Talbot
OMG. I am so mad at myself, as I am usually very savy when it comes to scams. I read what appeared to be a testimonial from a Mommy in Tampa Bay ( where I live) so I bought in to it. I received my bottle, them BOOM, 2 days later, charged $ 87.13, which caused me to bounce checks on this account. I was !!!. When I called, I was connected to someone with very broken English ( so bad, I had to ask him to spell EVERYTHING) then told that what I did wrong was not to cancel the offer after the 14 days, which actually STARTS from the day you order, so basically, I had 2 DAYS after the package arrived to cancel. I was told " I Might" get a refund, but then given a false email address to respond. This was this past Friday, so trust me, I will be on their like white on rice!!!!!!!!!!! I am a stay at home mom, on a budget, and this kind of crap makes me crazy. They will probably wish they never heard of me, because I am the kind of person that will call EVERYDAY, and report to every venue that will listen. IN ST. PETE FLORIDA. P.S. The bad part is, I think the product is good so they are really putting a bad message out there about the acai berry!!!
posted Jan 25th, 2009 8:25 pmdebbie
-I ordered the free trial and like so many others, recieved the free trial and was charged the $87. twice by each company, with no product... Right around the holidays while you are shopping and not expecting almost $400.00 to come out of your checking account with 2 weeks. Stay away from these products and/orcompanies!!!
posted Jan 25th, 2009 6:29 pmEsther
I have the same experience, repetitively fraudulent charges - as the above complaints.
posted Jan 24th, 2009 11:23 pmThey advertised on the internet for a free-trial bottle of $3.95 for shipping and handling. I have never received anything, instead, they keep charged to my credit card for $87.13.
I have never agreed to pay $87.13 for a bottle of Acai Berry Detox. If I knew the price was $87.13, then I would never agree to have a trial because it was too expensive.
I called the credit card to dispute. The credit card company returned me $87.13. After two days, they charged me again $87.13, like a ripping-off machine, automatically stealing your money.
I called the number on the credit card statement 866-949-0318. It was always holding forever, no one responding the phone call.
Jim
-Like others, I was hooked by the "free offer." When it came, there was a phone number to call and e-mail address to cancel further shipments within 14 days. I couldn't get though on the phone (always busy) but did get a response to my e-mail from Donna Hart at herbalgroups, notifying me that my "membership has been canceled."
posted Jan 23rd, 2009 5:57 pmWhen my credit card bill arrived, it showed a bill of $5.95 from herbalgroups and $87.13 from AcaiberryDetox. I e-mailed Ms. Hart and she responded that I had only canceled with herbalgroups and that Acaiberry Detox is another company. (apparently, I had signed up for samples from two companies with one click)
I then called AcaiberryDetox at 866-949-0138 to dispute the bill. A woman gave me a cancelation number and told me she had passed the information on to their "refund" department.
I then called my credit card company. They are sending a disputes claim that I need to fill out within 10 days. They told me Acaiberry Detox billed another $87.13 two days ago and that I shouldn't pay either.
Wow, two graduate degrees and a former government regulator. I can't believe I got snookered into this scam. Hopefully, my credit company seems to be helpful. I feel like such an old fool.
maur
It did absolutely nothing for me.
posted Jan 22nd, 2009 11:00 pmfooled
This is totally illegal. They use Oprah, Dr. Oz, Rachel Ray and fictitious people from your home town to get you to try a free trail bottle for shipping and handling and then bill you $87.13 and ship every 2 weeks-month. Call number on shipping lable and get a RMA #(Return Material Authorization) and confirmation number that they have cancelled your account. Then block them from your credit card or bank a/c. Send all documents to your credit card company to the address for disputes and deduct this from your payment. Send the bottles back to the address furnished (N. Miami Beach) and put the RMA number on the package.
posted Jan 22nd, 2009 7:37 pmI will never order anything else like this. Learned my lesson.
Gigi
Kay: If you click on the blue dot above you will get to the original website...after all this time, I did receive a bottle of the stuff yesterday, which I am returning. If you get any of the product, be sure to get an RMA before you return it and make sure you get the right address for returns....it is different from the address that sent the product.
posted Jan 21st, 2009 3:28 pmThey again assured me that my account has been credited but nothing has shown up in my bank account. You may have to call the tele. # several times to get through for an RMA.
Kay
Called the 866-949-0138 number and after some very loud conversation the girl said she would cancel my "subscription" that I never knew I had. But she said it would be up to the "refund department" if I received any refund. I don't recall there being any information about if you didn't cancel in 15 days that they would charge you the full amount. Could someone please post on this website where to find the original order website. Thanks.
posted Jan 20th, 2009 2:49 pmKay Gentry
-Paid $3.95 for the free trial and then today I see on my credit card bill, I've been charged 87.13 for another bottle I never authorized. I feel stupid for falling for this. I have contacted my credit card company and disputed the 87.13 charge and every time I call the 866-870-0692 number that the charge came from, it says the box is full and can't take anymore messages....wonder why?? It's a scam and I feel like an idiot for ordering the trial to begin with. Don't fall for it. I don't know how long it'll be before I can stop these charges. FWM laboratories in Hollywood, Florida are the distributors. I'm contacting our state attorney general's office about it.
posted Jan 20th, 2009 9:44 amGigi
I ordered the trial for $3.95 in mid Dec. and never received it. In the past ten days they charged $87.13 + 2.44 for foreign currency fee to my card, on two occasions. I called 1-866-949-0128 and a foreign voice assured me that I would receive credit for these charges, but I doubt it. I also called my bank and ask them to investigate for fraud and put a Hold on my debit card so no more charges can be made.
posted Jan 19th, 2009 11:31 amCat
-This stuff ia crap. They over charge , it's almost impossible to get a real live person on the phone. And the ten pounds or so you would lose with it, you can lose in the beginning of ANY program because you will lose water weight first anyway. Any doctor, trainer or nutritionest will tell you that. Thats why by drinking water and exercising you can drop ten pounds rather quickly! Just do it the right way and stop looking for a "quick fix". They do not work in the long run anyway. If it did you wouldn't have to do it over and over and over.It is not rocket science. Drink water, Eat Well, Move More and STAY OFF THE COUCH... get outside or in a gym and exercise!
posted Jan 17th, 2009 9:02 amJanice Reece
-do not charge my account for any further products ... I ahve no trecieved my free trial as Of yet and it has been awhile ... so please do not send or charge my card... thank
posted Jan 17th, 2009 1:16 amWilliam Griffin
-Don't fall for this one. I didn't read the fine print and then realized I had signed up for a never ending supply. The only way to cancel is to call. You will be on hold for at least 30 minutes. I waited 30 minutes, they finally answered, I said I wanted to cancel and they hung up. Don't buy Acai Berry Detox from FWM Labratories. I would rate it an internet scam.
posted Jan 16th, 2009 8:04 pmhondo
is there a web site on these guys other than there phone no. just received my yesterday 1/15 is it 15 days from ordering or receiving the product???
posted Jan 16th, 2009 2:42 pmmolly stuart
-not of any help. I cancelled immediatly so I would not get billed. others said they were sent new products in two weeks time! BEWARE OF THIS SCAM
posted Jan 16th, 2009 12:09 pmMOLLY
Cindy
-WARNING! BIG RIP-OFF! I paid $3.95 for shipping of sample. Have since been charged $87.13 on 1/2/09 and 1/12/09. Called 866-949-0138 to dispute. BE FORCEFUL when you call. Get your confirmation number and name of person (altho I doubt my middle eastern agent is really named Elliot). File a dispute with your credit card company also.
posted Jan 16th, 2009 11:31 amTam
-FWM Laboratories, Inc.
posted Jan 14th, 2009 2:23 amIs listed as the contact on this products web page. This company has recieved a "F" rating from the BBB. You can checked it out for yourself at www.BBB.com
I would not buy from them based on the BBB rating alone.