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(Page 1 of 1, 17 total comments)mystry
-doesnt work
posted Mar 13th, 2010 6:10 pmDenita
They lie to you. They tell you that it is a free trial and if you cancel in time your account will not be affected. Lie, lie, lie all lies. So beware that they are going to charge your credit card.
posted Mar 9th, 2010 10:49 amLarry
How can they call a product Acai Pure when it contains the following ingredients? ginger, licorice, rhubarb, fennel, and other herbal products. This is not spelled out in their ad. I ordered a thirty day supply for 99 cents S&H. I received the product nine days later only to find out I had a ten day trial before they started zinging my credit card. I didn't have sufficient funds at the time so the charges were declined. But they kept hitting it. I told them I wanted to return it and was told I had to pay for this shipment and no more would be sent.
posted Jan 18th, 2010 12:41 pmNow it is five months later and I am being told I need to pay $77 or my account would be sent to a collection agency and an additional $100 would be added. I would send them the $49.95 for the original purchase, but I am not going to be strong armed into paying more than three times the price for a worthless product.
Pam
Wow, Shame on Rachel Ray & these criminals from over seas!!! My bank called me immediately after I ordered this trial to warn me of suspicious activity by this company. They put charges on your account w/out your approval. Scam - Warning DO NOT USE THIS SITE!!
posted Sep 27th, 2009 10:16 amcarolyn thorne
-I have the same problem everyone else has plus I wasbilled $89.89 for the colonix which I have not received. They also sent two seperate orders of the acai Pure, so I am sure they will try to charge me twice.No time for the "FREE TRIAL"
posted Sep 24th, 2009 3:55 pmSarah
-I ordered Acai Pure �??30 day trial�?�, and i have that in quotations because i am being charged before I�??ve even seen the product at my door�?�complete scam..do not order!!!I have had to cancel my credit card, because I can�??t even get a response from email or phone to cancel. Their customer service is not only terrible, it doesn�??t exist at all. Their phone numbers ring busy, or you wait on hold forever and no one answers, they won�??t email you back. The company listed on the credit card doesn�??t even exist, and the phone number doesn�??t work. How can people get away with this? The only attempt they�??ve made to contact me was to tell me my credit card wasn�??t working via email�?�hahaha! jokes on them now!!
posted Jun 10th, 2009 11:25 amKelly
I am not a big fan of the product, however had no problem returning it. Customer service was nice, although hard to understand witht he heavy Indian Accent,but very pleasant. When i ordered the trial offer, I read the fine print, everyone complaining should only blame themselves.
posted May 16th, 2009 10:39 pmWhy am I not a fan? I have taken colon cleansing products before and this isn't very potent at all.
burneduser
-all of these products are a scam for the amount of money they charge you. if you don't RETURN the product within 14 days, you get the full charge. you don't get to TRY the products for 14 days. you are much better off getting into a legitimate program of diet and exercise than this CRAP!!!!!
posted May 1st, 2009 11:34 amRachel
-RIP OFF!!!
posted Apr 25th, 2009 10:38 pmI called and asked for a refund, they said "if you mail it back to us by 4/27 you can have your refund- minus a 15% restocking fee." I called the 24th, a friday. Couldn't give me an extension. Jerks.... SCAM! SCAM! SCAM!
Renee
Nothing but a big scam. I was told it only cost $4.95 for the shipping and if I did not want anymore I can cancel and that would be it. I canceled shortly after I received the bottle of AcaiPure, however today on my credit card I see a charge new charge of $39.95. I called them up and inquire about it and was told that the $4.95 is for shipping and even if you cancel you still get charged for the bottle which is $39.95. I told him it is a free bottle and should only Cost $4.95 for shipping. They are a bad company who are scamming a lot of people. DO NOT ORDER FROM THEM THEY WILL CONTINUE TO CHARGE YOU CREDIT CARD!!!!!
posted Apr 1st, 2009 7:24 pmLinn
-This is a ripoff company. I ordered the trial for $4.99 and immediately canceled per the enclosure in the package. Today I received a package from CCN Acaipure and my credit card statement just happened to come, also. I had a January 31, 2009 charge to my credit card for $38.26 and immediately called the company. I was told there was no record of cancellation. I called my credit card company and was told that another charge was placed on February 15, 2009 for $46.59, for a total of $84.85 charge within a 2-week period. I disputed both charges and was told by the credit card company that they are seeing a lot of this from this company.
posted Feb 19th, 2009 5:20 pmI called the company and they tell you to return the product at your expense and that they will not credit the account until they receive the returned product. Both "floor supervisors" I spoke with immediately went on the defense and accused me of being rude.
I also called the original toll free number that I called when I canceled and guess what -- they have no record of my name, phone number, credit card number, and can't pull up by the confirmation number.
This is a total scam. Rachel Ray and others should be ashamed of themselves for promoting this type of ripoff. I had to totally close out my credit card line and open a new one because of this. That's the only way to stop it.
I will also be contacting the Attorney General's Office.
Janet Fenwick
Purchased trial offer on line. I immediately contacted them by phone to cancel the order, as I forgot I had a chemo appointment & figured I better not. The person as much as told me tough, that the order already went through. Talk about fast, but I waited 2 wks for delivery. I never even opened the bottle & sent it back the same day, with a letter of explaination. I now has received another order billing me for $44.90. I will not pay, I will take it off my crdit card, and if it is not resolved, I shall contact the Attorney General of Ohio. Beware
posted Feb 4th, 2009 10:25 amLynn
-I don't know if I like it or not yet. I ordered the free trial and was charged $5 the first time and $88 the second time. Luckily I kept my payment confirmation. I called the customer service line, got right through, cancelled my order and demanded a refund on my credit card. It is supposed to be credited within 10 business days. This is after I emailed the customer service department (per the web site) and got a response that they had no order information for me by name, email or address. The asked me to provide that information along with an order number. If you do order through the web site be sure to keep all of the information from ordering including the web site that you ordered from because the customer service department asked me that. If I did not provide them with the web site, where I saw the price, they probably would not have given me a refund because the lady I spoke to told me it is $88. Just be very persistant when you call, and keep all imprtant inforamation. Working for an attorney for the past 15 years has taught me to keep info, keep notes, and take names.
posted Jan 7th, 2009 9:47 amDeborah Kushkowski
-Received trial offer with$4.95 shipping cost. No weight loss! Charged two more payments of $39.95 on 12/4 and $44.90 on 12/19---no products received and I DID NOT REQUEST any further products. Cancelled my credit card!!! SCAM!!!!!!!!!!!
posted Dec 22nd, 2008 11:12 pmDeborah Kushkowski
-I received my free-trial offer with $4.95 shipping payment. Now have been billed for two separate payments--one for $39.95 on 12/04 and another $44.90 on 12/19 which I DID NOT request to purchase!!!!!! (Also, have not received anyway.) Also, called the customer service at 1-888-692-8352 cannot get through and tried logging onto without any capability of getting through to the appropriate people. Have cancelled my credit card account and do not wish to receive or pay for any of this!!!!!!!!!!!!! Hopefully, someone will get the message!!!!!!
posted Dec 22nd, 2008 10:49 pmEVE
+I DON'T BELIEVE IT'S A SCAM BUT GUYSS!!! DON'T ORDER FROM THEM ANYMORE BECAUSE THEY ARE ALL EXTRACT. . GET 100% ORGANIC ACAI BERRY INSTEAD. I GET THE SAMBAZON BRAND AND DYNAMIC HEALTH JUICE BLEND AT IHERB.COM. GREAT PRODUCT AT A GREAT PRICE(LESS THAN $20) POTENCY IS MUCH HIGHER THAN OTHER BRANDS. USE COUPON VEL819 TO GET $5 OFF( FIRST TIME CUSTOMERS ONLY).
posted Dec 10th, 2008 6:48 pmBessie S. Thomas
+I AM BEING CHARGED ON MY CREDIT CARD FOR SERVICE AND MERCHANDISE THAT I HAVE NOT RECEIVED. I WAS CHARGED THREE TIME; 11/28/2008, 11/12/2008, 10/22/2008. I HAVE RECEIVED ONLY ONE BOTTLE OF ACAUPURE.
posted Dec 4th, 2008 6:03 pm