Cosmedique Review (UPDATED 2024): Don’t Buy Before You Read This!
User Rating:
26%
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Cosmedique is an anti-aging cream that uses a blend of different skin healing ingredients designed to have molecularly charged benefits. The intended result of this is deeply penetrating ingredients which can support lasting skin health.
They add how this is fast acting, provides 24 hour hydration, is rich in potent antioxidants, and that it can provide instant firing. There are also no unwanted paraben preservatives which may be harmful to skin health. An easy to understand description is provided to show how the formula can actually repair damaged skin.
Our number #1 pick for anti-aging support is the all-natural Kremotex. Customers have experienced great benefits and the formula itself uses stem cells for healthy skin rejuvenation. Click this link to get an exclusive breakdown of the value offered by Kremotex.
COSMEDIQUE INGREDIENTS AND SIDE EFFECTS
No full supplements facts list is provided on the official website, but they do highlight some of the ingredients. Other websites have also mentioned more ingredients not cited on the official website, so it’s impossible to know for certain if it’s accurate:
Hyaluronic Acid |
Retinol |
DMAE |
Vitamin A |
Vitamin C |
Vitamin E |
Natural Proteins |
Ceramide |
Sodium Hyalurate |
Malus Domestica Swiss Apple Extract |
Algae |
Caviar Extract |
|
Hyaluronic Acid: A chemical that is naturally found in the body, this substance helps lubricate and cushion joints. When added to the skin, it’s meant to help moisturize and promote wound healing.
Retinol: Vitamin A1 is used to reverse existing skin damage and the signs of aging. It is naturally found in food and is often supplemented to help prevent deficiencies. Standard amounts of Retinol are often well-tolerated in the human body.
DMAE: A natural chemical that is found in the human body. It is added to the skin to help reduce sagging, signs of aging, and worn skin. DMAE has powerful antioxidant benefits and can help improve the overall appearance of skin.
Natural Proteins: This can come from many different sources and without knowing exactly what it is, there is no way to properly review it.
Ceramide: Naturally produced in cell membranes, this helps provide structure and can help signal cell communication. When applied to skin it can help promote growth.
Sodium Hyalurate: The official website of Cosmedique describes this as a sodium salt of hyaluronic acid, and it is naturally found in connective tissue. This can help lubricate skin and it also provides protection. It can also be used to help support wound healing.
Caviar Extract: Fully ripened eggs cured by salt which can come from many different types of fish. This is considered a delicacy and is most commonly sourced from China. This has natural fatty acids in it, protein, calories, and some trace minerals.
When added to a cream like this it will provide essential fatty acids which can moisturize skin and keep it healthy. While this is good for skin health it is also an unnecessary addition since there are other cheaper sources which have the same fatty acid makeup.
Algae: Found in water, this simple organism is rich in vitamins and minerals. When added to skincare creams it can help skin appear more youthful and less damaged. This is also used to help fight inflammation and swelling.
Algae has to be extracted from safe waters which are free of contaminates others it may have damaging heavy metals, bacteria, and toxins. This can penetrate into the body and it may lead to potential side effects such as:
- Shock, rapid heart rate and weakness.
- Liver damage, vomiting, and death.
There is no explanation offered on the official Cosmedique website to help consumers know if this is extracted from clean waters.
We have listed our top picks for natural anti-aging support in the link cited here.
COSMEDIQUE QUALITY OF INGREDIENTS
It’s not known what the dosage strength is, what the full ingredients list is, and whether or not there are any other additional additives. There’s also 3rd party websites which have looked into the supplement and while they claim there are additional ingredients, it’s impossible to verify for certain if they are accurate.
The known ingredients are quality and good for skin health, but they’re also common to many other similar brands. Because of this being very basic and already found in many supplements, it raises questions about what is actually unique about this and different from any other brand.
One great ingredient added to this are the apple stem cells which are unique and which can actually help regenerate even damaged skin tissue.
We’ve listed the best anti-aging creams from 1 to 10 in the link provided here.
THE PRICE AND QUALITY OF COSMEDIQUE
They only offer a re-occurring auto-ship program and a 2-month supply sells for $147.50. Initially they charge $187.50, but after this first charge it turns into a 60 day plan for the reduced price. This form of sales is very controversial since there are fears that the company will continue to charge consumers even when they try and cancel.
It’s very odd that they would not allow for direct purchases without an auto-ship program. They claim it is convenience and that you can cancel anytime and change the frequency of shipments, but it would have been much more preferable if they simply only did single bottle purchases without the need for a contract.
The company is not well-known as we’ll go into in the next section, and this makes it even more difficult to trust what they’re saying.
The price of this may also be higher than normal since it uses unnecessary additives like fish roe which could have been substituted by many different sources.
The brands featured in this list showed the best anti-aging support and many consumers were able to benefit greatly from it.
BUSINESS OF COSMEDIQUE
They are owned by Cosmedique LLC and their full contact details are:
Phone: (855) 315-7475
Address: 1451 W. Cypress Creek Rd #300
Fort Lauderdale, FL 33309
Email: [email protected]
Their official website has a promotion where they claim that you can try it for a full 30 day period. All they request is payment for shipping and handling.
You have to research deeper to help understand how this promotion is made possible, the their terms and conditions states that after the 30 day trial, they will begin to automatically charge consumers a 2-month supply at $147.50.
Single order refunds are offered, and in order to qualify, customers must be held eligible which depends on whether or not the company allows it.
No other company details are offered on any other websites, making it impossible to know about how they operate. There were some reviews about the company itself on a 3rd party site however:
“charged for a supposedly free trial”
“TERRIBLE! They claimed it was a free trial but they began charging me”
“Your card will be charged automatically so make sure to read the terms and conditions”
Our top rated anti-aging creams were favorited for their ease of use and skin care results.
CUSTOMER OPINIONS OF COSMEDIQUE
Only a few reviews were available online:
“I’m a fan of it because it’s all-natural and easy to use”
“Good for my needs”
Since there’s so little to go on, there’s no way to know for certain if this is a reliable anti-aging cream. The official website has before and after photos but without any real evidence from other websites, there’s simply no way to know for certain if it is truly reliable.
We’ve compiled a list of the top rated anti-aging creams that offered great results and which were also highly reviewed by consumers.
CONCLUSION – DOES COSMEDIQUE WORK?
Until more information is revealed it’s going to be difficult to try and understand if the formula is worth using. As far as the company itself, they are very poorly reviewed, and many have said they are untrustworthy and reviews of the product itself are limited. What is known is that the company has a very controversial auto-shipment plan and that this is very expensive. There really is no need for a company to ever offer just an auto-shipment, and typically scam companies will try and lock consumers into this plan so they can be continuously charged without their consent.
We have made it our mission to reviewing countless anti-aging creams and overall, Kremotex was the most impressive. This cream has a blend of rich all-natural ingredients which can not only help moisturize and protect skin, but also helping to improve already existing damage. It’s made for all skin types and for all types of issues including sagging, age spots, wrinkles, and more.
The company itself was rated favorably by consumers, and they also said that the formula itself was easy to apply and not greasy. Furthermore they have a gat explanation as to how this works on their official website. Click here to read our official review of Kremotex to see why it was our top rated anti-aging cream of the year.
Featured Diets
Would like to warn anyone that this a con you pay a lot more than you bargained for they over charge you please be very careful just received my card billl charged £ 146 . 47 for a tube of cream which is just like any other off the counter cream the only difference is they are far cheaper
I have just challenged this “pending” payment with my credit card company. I have also emailed the company, telling them I have no intention of paying. Having used it twice a day for 30 days, i see no diffrence whatsoever in my skin. WHAT a rip-off.
Everything you guys are saying is correct. This is a total FRAUD. I just reported them to FTC.
OMG! Do NOT TRY THIS PROSUCT. IT IS A COMPLETE RIPOFF. MY TRIAL WAS SHIPPED ON NOV. 27TH. YOU ARE SUPPOSE TO HAVE 30 DAYS TO TRY BEFORE YOU BUY. IT IS NOW DEC 7TH AND THEY JUST CHARGED ME 156.00 DOLLARS.!!!! I CAN’T GET ANYONE TO RESPOND BY PHONE. ONE OF THE PHONE #S IS DISCONNECTEDV!SCAM SCAM SCAM
My God, thank you very much for your reviews. I was almost going to buy it and thought why not check online reviews first. Thank you!
you did the right thing. Most of us have been cheated paying for what is supposed to be a free trial. To make Mary feel better I was charged 187 dollars and not 156!
They’re a thief they taking me $ 166
Same here, was going to order and saw your post thanks much. I am now doubting these ads.
Yes indeed, be very careful !!! My credit card company say they are unable to stop the pending payment of £146. I angrily contacted Cosmedique. DO GET ANGRY. They will offer you a refund if you want to send the rest of the cream back to them ; or (and this is easier and surer) a 50% refund without sending the cream back. I’ve chosen this option because all they have to do is deny having received the cream you returned to them. They are clever and devious.
AND BE SURE TO TELL THEM THAT YOU WISH TO CANCEL ALL FURTHER/FUTURE ORDERS. OTHERWISE YOU WILL FIND YOURSELF WITH ANOTHER TUB ON THE WAY IN A MOINTH OR SO, AND THEY WILL BILL YOU FOR THE WHOLE THING.
The product works I have used it for several months and I really like it. I found it to be pricey but when I broke it down monthly it came to about $93.75 per month. The company offered me 50% off the reorder pricing of $147.50 which made it even better for me. That breakdown was $73.75 per month which I could totally handle. The price point made sense to me as I have used other products in the past but nothing worked for me. The other products are just as pricey and do not a thing. Cosmedique showed results for me in about 3 weeks so the claims of instant gratification are kind of untrue. There is no product out there that provides that option. I really like it and have enjoyed using it. I do not have to wait for it to dry it absorbs right away and I can put my make up on immediately and do not have to worry about it applying unevenly. The product is really providing some cool results on the sun damage I have my face through over the years. To compare it to botox would be a little stretch but it does work well without the evasiveness of Botox.
DONT BUY. Useless product. On top they charge you without yout consent. First they ask you pay for sample. BUT THEH KEEP YOUR DETAILS AND CHARGE YOU FOR 187 USD. THIS IS FRAUD. AND UNFAIR AND DISHONEST.
NO VALUES..
THIS COMPANY HAS NO VALUE ..HOW COULD YOU TRUST THEIR USELESS PRODUCT.
DONT BUY
Same like others! I feel this thing is a scam!! They say that you dont have to pay for anything, its a trial for 30 days no money down but just cover shipping only, and suddenly after 30 days, they will deduct $187 from your account!! SUCH A LIAR !!! I HOPE ONE DAY THEY JUST CLOSE DOWN! I didnt even use the item so , they can literally f off HAHA
SCAM. SCAM. SCAM. LIES. Do not but this product, they are a fraud company
I totally agree. This is a sheer cheating. They said it’s a free trial but it’s not!!! You have to pay 30 days later. And what’s more there is no difference after using the product.
DONT BUY!
I should have read this before placing the order. The product I received it last month in Madrid, Spain but without even trying it I had my doubts about the company and their commercial practices. This is definitely a scam and it seems inconceivable that in a country like USA such scams are still being used.
Also I feel that all of us that were subject to the scam should hire a lawyer and sue them without considerong the cost of the legal fees.
I placed an order for a FREE trial which came up on my mobile via the Sky News page, and gave my details card etc. I received a confirmation they were charging me 18.98 dollars having advertised the charge at £3.95 for delivery.
I sent an immediate email cancelling the entire deal and said do not process or charge me anything. My concern is they will take no action and the charges will go through; I will wait to see what happens, and if they charge me then I will cancel my card tell my Bank it is fraud and they will refund me the sum .
Agreed. It’ s a scam. Don’t respond at all to their offer. I’ v told my bank to block my credit card and asked for a new card reokacement with s new number so that no more billing and nonsense from Cosmedique.
Thank you for the reviews! They are very important for potential customers like me and it prevented me to get into a scam!
Agreed. It’ s a scam. Don’t respond at all to their offer. I’ v told my bank to block my credit card and asked for a new card reokacement with s new number so that no more billing and nonsense from Cosmedique.
Agreed. It’ s a scam. Don’t respond at all to their offer. I’ v told my bank to block my credit card and asked for a new card replacement with new numbers so that no more billing and nonsense from Cosmedique.
This is a scam!! I have emailed them and got no reply. I phoned them to stop the montly $147 they take off my card and they couldnt even find me on their system. Cancel your card immediately. I have now paid the initial $187 plus 3x $147 and to date have only received the free samples I paid shipping for. DONT take their free samples!! It also states in the bottles that it has not been approved by the FDA !! BIG SCAM!!
I wish to goodness I had found this page before I made the big mistake of placing an order. I cancelled as soon as I realised the scam of the ‘free trial’ and was assured that my order had been cancelled and that the payment for postage would not be processed. LIE!!!!!!! The money has been taken out of my account!.
I am now nervously waiting to see it the $187.50 is going to be stolen from my account despite the fact that my order was cancelled, I have not received the product and I am still in dispute with the company.
What ever you do……DON’T place an order with this scamming company! I wish you all luck.
I cannot believe how stupid I was! If I had read the above comments I would never have ordered the product. I agree with all that has been said above – the efficiency of the product, the scamming into charging at first 18$ and then suddenly after 30 days getting the bill for 187$. I was in total shock!!
I hope this will prevent others from ordering.
I read a very good review about the product so I ordered for their 30 day risk free trial. The product might be what they claim but the result for my skin was disastrous. I had breakouts all over my face which I rarely have( after using the product for a week). I stopped using the product on the 10th day and contacted their customer support for returns. After a few back and forth emails, I still insisted on returning their product despite their offer of 50% discount because I was afraid of using it on my skin.
Then after more than a week ( just today) I was surprised to receive another email from the company charging me for the product. Now I finally agree with these negative reviews. They say it’s 30 day risk free trial but they still want to charge you even when you cancelled. Part of the scheme is sending the whole tube then charging you later. They could just send mini tubes for trial if they are really confident about their claims.
Horeiendous
DO Not Use
HOax
I should have read this before placing my order. This is a scam. It is supposed to be a free trial but they charge you $187.50 us. This product makes my skin very dry and I have to stop using it. It didn’t make any difference at all only dry your skin. Not to try it.
This Cosmedique “product” is a total SCAM both in terms of product-quality and charges
It is NOT “Free” trial as stated…within a month of being sent this tube of “chemical mish-mash” my credit card was charged with 156,22 euros—
Do NOT purchase, apart from being a financial Scam, the aesthetic effects of the product are null and void…absolutely useless, daylight-robbery..
Yes, one should read reviews berfore purchasing…I didn’t and paid a price with which I had not reckoned and all because I trust…DON’T!!
I suspected they would charge me so I called the company. I began using the product and I was really rash. They were very quick to refund my money and sent a confirmation via email ensuring I wouldn’t be charged again. They didn’t care to have the used product returned. I gave this cream to a friend and it’s been about 5-6 weeks and her skin is looking amazing! Which I hadn’t got a rash.
I think it’s an expensive product but I know my friend will purchase it again. Customer Service was great.
Just wanted to share after reading all the negatives, I would have been weary had I not experienced such positive things already.
Same here Kara..I did not got frustrated at first since they also stated that the order comes a 100 day money back guarantee so I got to try it.I admit at first I felt skeptical about the product and the promotion they have but it was all worth it, as a result, I got to achieved what I wanted to see.
I’ve recommend to try the product and see the effectiveness of it since they will let you try it first before deciding to purchase it and continue using it. Also, you may contact them in my case thru email and got a discounted price worth the wait though..
The product is very hypoallergenic and designed for sensitive skin as stated so may be i got experiencing a break out as my skin adjusts to using a new cream.
The “instant effect” is an illusion tho’. So I’ve had to wait for at least 2-3 weeks before noticing any effect. After I first used the cream and waiting a few minutes for the cream to absorb into my skin, I was glad for what I felt. I felt my skin felt so soft and my skin looks healthier after a week not to be exact that my wrinkles certainly weren’t erased after just one application, but my skin feels so soft and bright. Currently it’s been a month and a week using the cream and to be exact, my skin simply looks brighter. Even tho you can’t reach them thru phone they simply responded back thru email by the end of the day so nothing to worry about since it’s a money back guarantee as well as mentioned.
Sharing positive thoughts as well.
Yes same thing happened to me got the first Tube, a month later I received a UPS notification that another was on the way, I contacted the company they said they had emailed me two days previously to see if I wanted a second order and because I had not replied they assumed that I did want a second tube! I contacted them again told them that t I had never received this email (because it was never sent) anyway I got extremely cross they said they would give me a discount on the second order 147$ plus shipping I said was totally unacceptable in the end they gave me a refund of 120$ and said my account was closed.
I see there are more miracle cream scams going on. I fell for Lifecell which is probably the same company. I called my credit card company chase and they had already heard about the rip-offs (from Lifecell) of charging women’s cards these exorbitant charges and then you can’t get in touch with them to return the product within the 30 days.
My company credited me immediately the full amount and I didn’t have to return anything. Not that all credit card companies will do that but I’m sure most will if you have proof that they’re not following the agreement to let you return it after 30 days and you keep getting charged Also, .the credit card company will put a hold on those (scam) charges and the skin cream co. won’t be able to get the charge to go thru. Effectively, they are perpetrating fraud. Try talking to the fraud department at the credit card company also if needed.
Or call your credit card company before you sign up for some miracle cream and they may have already dealt with them and will tell you not to do it.
I AGREE 100% WITH YOU ALL. I FEEL SO TERRIBLE!!!
I HAVE BEEN ONE OF THE VICTIMS OF THAT FRAUD!!! WHAT SHOULD I DO??? I LIVE IN ISRAEL, FAR AWAY FROM THE US AND NEED MY MONEY BACK DESPERATELY!!!
PLEASE HELP ME OUT WITH IT!!! HOW SHOULD I DO???
THANKS FOR YOUR HELP.
You need to go on their website and and send them a message .There is also an email address on the packaging. I hadn’t realized they were taking money from my credit card until I received the second tube! I emailed them and I returned the 2nd tube through registered mail and was told they sent me the money , still has to show on my account as I only just received the email. I am not from the US either, I am from Europe.
This is a total scam. DO NOT give them your credit card number!
DO NOT GIVE THEM YOUR CREDIT CARD NUMBER! WARNING: THIS IS A SCAM!
A real scam, dont buy anything from them and dont give any info or credit card to them.
DO NOT PLACE AN ORDER WITH THIS COMPANY, LISTEN TO MY STORY: They wheel you in by suggesting to try their- ineffective- product for thirty days, asking you to pay only for the shipping! Once they get your credit card information, every few weeks and without warning, they randomly charge your credit card with amounts ranging as high as $187.00 to as low as $153.00. You can not reach them, including communication via email. I had to involve my bank, in order to get a person on the phone. The person I spoke with on the phone ( Karen) promised a refund right away but that refund never happened. To this day, I have not received a penny of refund, although I mailed the product back them and paying for the postage out of my own pocket. In short, since early December, they’ve literally scammed me of $353.57. which includes cost of shipping!
I have also fallen into this trap. Only, I threatened them if
they do not withdraw their invoice and erase my credit card details I shall report them. There are means, and if you all
here reported to your cc authorities, mainly VISA, they woul
fimaly stop.
Did you call them? same thing happened to me but the company refunded me. You have 100 days to return the crap from the day you ordered it.
Happy I did read the warnings 😉 Thanks!
Dear all, unfortunately I didn’t read this article before I order the cream. Let’s be honest this cream “fancy” cream of 147$ DID NOT DO anything to my skin.Nothing change absolutely! I used two packs and finally I just send them an e-mail, that I’m canceling my next order. They didn’t ask me even why, what is the problem.
I’m 37 years old woman and I do have some wrinkles on my face. But what I know for sure that this cream didn’t help me even with 5% to change my skin tope or something else.
Regarding the 30 days trial, was really a surprise for me that I have to pay the full amount after this period.Pay only for a shipment bbq bbq blq.
Anyways it was bed experience in my life with a beauty product. Hope people will be more smart then me and they will make better research before buying any products.
SCAM!!!!!!!!!!!!!!!
No it’s NOT! And I feel sad you feel that way. 🙁 You may somehow overlook the terms and conditions of Cosmedique. I tried Cosmedique because they are advertising anti-aging cream. I saw positive and negative reviews of the product. At first I was hesitant to make a purchase because I heard and read some reviews of the price concern. I first inquire in their customer service to know the promotion they offer and its cost. I am glad that the rep told me about how their promotion works. She even told me that the promotion is on the check-out page for me to review before placing the order. I do not want to be part of their auto shipments though I wanted to try the product. The rep agrees with it. I tried the product and all I can say is it deliver result as advertised. It works like magic to my skin. The wrinkles are less noticeable now. I will definitely make a purchase with them soon but I do not want to be part of their auto shipment program. Love the Cosmedique so far. 🙂
Same thing is happening with me. They kept on charging me randomly without my approval, though I only ordered a sample.
Al
Just got taken by these people. I’ve managed to get the initial $187 paid back.
Hope the following is helpful.
Tell them that the product didn’t make any difference and you don’t want any more. They will offer to sell you the free for a figure or send it back.
IMPORTANT Don’t give the any card related payment OR do not attempt to pay by PayPal as they will get access to the underlying card that your Paypal account is connected to
Write to them and cancel the contract and say you will return any future deliveries. I agreed a $20 payment which I’m paying by a Moneygram – all you need to do is refer to the invoice number
Go to your Bank and ask them to implement a charge back if there are any future claims on your bank. You can cancel the continuous payment authority but you have to ensure your bank have the details of the payment. Change your debit card as well – its a pain for the inconvenience but worth it
This is just a scam and like all scams the more people who know about it the better – they will then stop and look elsewhere
Completely undermines the integrity of online purchases . I saw this on Facebook and will never buy any product where the business advertises from Facebook.
Go to Boots and buy something in cash – I’ll see you there !!!
My experience was totally different To be honest, after trying it for 15 days I notice a difference in my skin and actually loved the product so far. Apparently, this is yet another case of someone not taking the time to fully read what they are sending into a company. In regards to their promotion, the cream sent in for the $8.00 only for shipping stated clearly the membership terms and that future collections are shipped monthly until you cancel your membership. I’m glad I was able to fully understand their promotion it’s quite pricey but it’s all worth it even tho’ thru email their team responds well based on my experience tho’.I use this product daily twice a day and my skin looks vibrant and radiant now. My wrinkles are less visible not less than 2 months since using tho’ the cost is way out of my budget but its all worth it and was fortunate to communicate with them even thru email and had a discounted price.
Terrible! The advertisement said it is a free trial, I only need to pay £4.95 for the delivery. But the firm actually charged me $170.45 (I paid £129.62) and it is very hard to track them down and to cancel it because all of this was ‘agreed’ on-line.
Go on their website and leave a comment showing how angry you are or send them an email, it’s on the packaging. I didnt realize they were billing me until I received the second tube which I never ordered so I checked my account and found I was billed twice .I insisted I wanted to return the end tube and they sent me the money back but I think I will still change my credit card.
Dear lady’s it’s called eating right, no stress, using a sun screen during day, and any moisturizer at night ….also using a small amount if retinol on problem areas! And the main thing is ” Drink lots and lots of water” hydrate from the inside see results on the outside! If you read something to good to be true that’s what it is there is no cream on the face of the Earth going to help you! Only the knife are Botox! Do the above and you will see a real difference in your skin!
Hi
I ordered on line Cosmedique All in One Anti Aging Treatment cream just to try but was
1) on 18/12/17 I was charged US 18.98
2) second one came by special delivery today and charged again
even if i did not order it. US 187.90
The address reads US postage paid from Miami, FL 33152.Permit No: 04385
could you help me to cancel future orders.
Thank you.
tel: +60196476944
i paid the trial, but i received one standard tube size of cosmedique and i found a transaction of USD18.98 plus USD187.50 in my bank account immediately on 2rd, January. i thought it must be some communication mistake. Anyway, i accepted it. Then i’ve just found another transaction of USD18.98 + USD187.50 again on 6, this month, just two months from January. I called the card centre and told the bank i didn’t authorise the payment. The card centre cancelled my card and promised to investigate the web site and the payment mean. i then found this website and know that i am not the only one who were cheated.
the editor’s tip: to have the best result, at least using 3 months…”
whenever i apply the product on my face, i’ve got rash, itchy feeling, should i continue to use?
if i had know that my money would be automatically drawn from my bank account, i would have not paid for the trail. BUT i had never received the trial because i have been drawn twice.
They are evil, fooling, deceiving people and stealing peoples hard earned money,they dont have any concience, may the God Almighty punish their evil deeds.
A fraud company!evil one!
I have been duped into buying two tubes of this unknown commodity. After two months of use I have developed two patches of Vitiligo on my face. Anyone else experienced weird side effects of this stuff?
I need to confirm that this is actually caused by the Cosmedique.
Thanks for the warning .
Me too sad to say. 155 euro taken on 22nd feb after paying 18 euro for what I thought was a sample. I am emptying my ac so they can’t take any more. Fkrs
Fortunately I paid by Debit card. When I got the warning they would be debiting my account I realized it was a con so contacted my bank and asked if they would refuse payment. They instantly agreed and told me if a payment was made they would refund me. They didn’t ask any questions which leads me to think they must have had similar requests before. I phoned the company and told them what I had done. They were annoyed and said what I was doing was “Stealing” which made me laugh. 🙂 but never heard from them again and no further payments were paid. So I got what I thought I was signing up to. GOOD.
You are lucky because you received a warning before withdrawing the money from you. They withdrew the money without warning me.
Where can you report them. And where can I stop them from debiting my account for a second time. I’ve used the first tube and all of a sudden my account is debited for a second time without a warning and without receiving a second tube. How do you stop them?
Just an info to help you. I noticed they are more active thru emails and their explanations are detailed rather than having the call (I called tho’) let them send you a confirmation email and explanation how the cream costs as well with the subscription. I admit and based on my experience, this is yet another case of someone not taking the time to fully read what they are having into a company. In regards to their promotion, the cream sent in for the $10.00 only for shipping stated clearly the membership terms and that future collections are shipped monthly until you cancel your membership. I tried sending an email back to their support asking for instructions on how to return the product, even though the cream works on me. They offered me a discounted price to keep the product and they also gave me a discount if I continue with the subscription. And they got an email prior the next shipment for refills and must check on that.
It is a scam. I’m in the US, and my mom bought this online about two weeks ago. As soon as I got it in the mail I tried to return it. For the past two weeks, they’ve left me on hold for 30-45 min. every time I’ve tried call, then they hang up. Now they’ve charged the card again for $147.00 only two weeks after she initially ordered it.
Absolutely do not try it. The only thing I’ve been able to do is cancel the card they have the information for. But I still have to wait till the charge posts on my account. $147..that I just lose until my bank can confirm that I’ve been trying to cancel the order.
If you’ve ordered this cream and you’ve only paid the shipping charge, cancel your card or close the account before they charge you again. I know it’s a pain but it’s better to wait 5 days for a new card then to wait 10 for your money to be refunded (maybe) by the bank.
this is exactly what happened to me but did they return the money back to you for the free trial cream?
got caught in this .THEYPROMISED to credit back my credit card. Went back and forwards , they never credited back, but my emails to them got blocked and came back to us. A disgusting company
Hi all, can you help me, what is it best option to do? My card is already cancel. And still dont know what to do. I dont want to give them info about my new card so may be is better shiped them the product back?
Do not see any imrovement on the contrary the wrinkls on the elbow became deaper and i got some bumps. Diseppointed.
Wow that was not my experience with the product at all. I am 47 and come from the baby oil era when you would cook yourself in the sun for hours. I am trying to reverse years of sun damage. I saw an advertisement for Cosmedique and began using it as directed. I had a few bumps on my chin area and it was a bit drying for the first 2 wees or so but after that I had none of these issues. I started to use lots less concealer under my eyes to hide the circles and began getting compliments on my makeup from people I had not seen in a while. I was at that time using the product for about 4 weeks. I was skeptical about using the product at first and have never really been big into skin care but when I saw the results I was amazed. I use this product as my all in one, I was able to rid my bathroom closet of all the products I purchased over the years and either did not use more than a few times or used and got no results. I was able to give that box of what I called “stuff” away and I use this product alone. I was offered to alter my dates for reorder frequency by an agent at the company to accomadate the fact that I use the product sparingly, as it goes a long way. I find that the company has been very accommodating and responsive to my needs. The only thing I can say is there was a few times when I called and was not able to reach an agent, but I received an email response about three days later and they apologized for the delay and provided me with the service I needed.
This company is a scam they say free trial and then you get charged $187. Put cream on my neck I’ve had a burning sensation ever since do not get involved with this company
Did they return your money? because I got a free for trial cream and was surprised to see that they withdrew $198 from my account. But a lot of people had the same experience with this company!
DO NOT BUY THIS CREAM. THE COMPANY IS SCAM!! THE SAME HAPPENED TO ME. My credit card company, CITI, would not refund me even thought I sent all the documentation to dispute this charge. ***WE SHOULD ALL CONTACT THE BBB SO THIS COMPANY STOPS TAKING ADVANTAGE OF PEOPLE LIKE US*** What they are doing is unacceptable. They charged my credit card before the end of the trial, the return and exchange link on their website doesn’t work.
***PLEASE HELP US STOP THIS ABUSE!!1*** $187 IS A LOT OF MONEY!!
Don’t do it! It’s a scam! They steal your money! The product isn’t that good anyway. They don’t give you a trial size, they give you a huge bottle then you’re on an auto ship for 187 bucks without you knowing, until you find your money taken out of your account. My bad, but don’t let it happen to you! Rating is NEGATIVE 10
BAIT & SWITCH. They say to pay shipping for a “free” sample then ship a full tube. Then charge you $187 rather than shipping charge! I think this is illegal. I returned mine with signature required so I had proof they received it. I WOULD NOT buy anything they sell.
PLEASE DON’T BUY THIS PRODUCT!!! This company must be a scam! I’ve been trying to get my refund for 2 months. They have given me more grief over this! I am sick of their lies and pat email answers! I will continue to fight them, but no one should have to go through this much hassle over getting a refund for a product that was returned to them and they have your money for. Horrible to deal with!!!!!!!!!!!!!
In my behalf..I did not got frustrated at first since they also stated that the order comes a 100 day money back guarantee (just got to read the terms & conditions after receiving the confirmation invoice) so I got to try it.I admit at first I felt skeptical about the product and the promotion they have but it was all worth it, as a result, I got to achieved what I wanted to see.
I’ve recommend to try the product and see the effectiveness of it since they will let you try it first before deciding to purchase it and continue using it. Also, you may contact them in my case thru email and got a discounted price worth the wait though..
The product is very hypoallergenic and designed for sensitive skin as stated so may be i got experiencing a break out as my skin adjusts to using a new cream.
The “instant effect” is an illusion tho’. So I’ve had to wait for at least 2-3 weeks before noticing any effect. After I first used the cream and waiting a few minutes for the cream to absorb into my skin, I was glad for what I felt. I felt my skin felt so soft and my skin looks healthier after a week not to be exact that my wrinkles certainly weren’t erased after just one application, but my skin feels so soft and bright. Currently it’s been a month and a week using the cream and to be exact, my skin simply looks brighter. Even tho you can’t reach them thru phone they simply responded back thru email by the end of the day so nothing to worry about since it’s a money back guarantee as well as mentioned.
Sharing positive thoughts as well.
I tried their trial offer and was fortunate enough to read the terms and condition before paying for the shipping cost. To be honest, after trying it for 15 days I notice a difference in my skin and actually loved the product. However, the cost is way out of my budget. I tried sending an email to their support asking for instructions on how to return the product, even though I love it. They offered me a discount to keep the product and they also gave me a discount if I continue with the subscription. I’m just happy I’m one of the few who read the terms first before buying anything online.
I love the product though its quite pricey. Every time I place an order online, I made first researches of the product and promotions of the company to avoid feeling scammed. I called first customer service of Cosmedique before placing the order to clarify their promotions. The rep explained to me everything including the charges and give me heads-up that terms is written on the check-out page. For me, the promotion is okay but the product price is to pricey especially that I only have a fixed income. And because I want to remove wrinkles on my face I took the chance. The product is no question, it delivers result and I love it.
I was very surprised to come across this website and review, as I have had nothing but a positive experience with this company. Their terms are very clearly stated before you click checkout and they aren’t lengthy terms like a lot of products have… they literally took me 5 minutes to read. The product itself has been amazing! Sure, it’s a bit pricey, but so are a lot of high end creams. You get what you pay for it. ¯\_(ツ)_/¯
Wow that was not my experience with the product at all. I am 47 and come from the baby oil era when you would cook yourself in the sun for hours. I am trying to reverse years of sun damage. I saw an advertisement for Cosmedique and began using it as directed. I had a few bumps on my chin area and it was a bit drying for the first 2 wees or so but after that I had none of these issues. I started to use lots less concealer under my eyes to hide the circles and began getting compliments on my makeup from people I had not seen in a while. I was at that time using the product for about 4 weeks. I was skeptical about using the product at first and have never really been big into skin care but when I saw the results I was amazed. I use this product as my all in one, I was able to rid my bathroom closet of all the products I purchased over the years and either did not use more than a few times or used and got no results. I was able to give that box of what I called “stuff” away and I use this product alone. I was offered to alter my dates for reorder frequency by an agent at the company to accomadate the fact that I use the product sparingly, as it goes a long way. I find that the company has been very accommodating and responsive to my needs. The only thing I can say is there was a few times when I called and was not able to reach an agent, but I received an email response about three days later and they apologized for the delay and provided me
I tried their trial offer and was fortunate enough to read the terms and condition before paying for the shipping cost. To be honest, after trying it for 15 days I notice a difference in my skin and actually loved the product so far. Apparently, this is yet another case of someone not taking the time to fully read what they are sending into a company. In regards to their promotion, the cream sent in for the $5.00 only for shipping stated clearly the membership terms and that future collections are shipped monthly until you cancel your membership. I’m glad I was able to fully understand their promotion it’s quite pricey but it’s all worth it even tho’ thru email their team responds well based on my experience tho’.I use this product daily twice a day and my skin looks vibrant and radiant now. My wrinkles are less visible not less than 2 months since using tho it’s quite pricey but it worth it.
I tried Cosmedique because they are advertising anti-aging cream. I saw positive and negative reviews of the product. At first I was hesitant to make a purchase because I heard and read some reviews of the price concern. I really wanted to try the product but before I did so, I first inquire in their customer service to know the promotion they offer and its cost. I am glad that the rep told me about how their promotion works. She even told me that the promotion is on the check-out page for me to review before placing the order. I did place an order online and read the terms and conditions as the rep told me. I do not want to be part of their auto shipments though I wanted to try the product. The rep agrees with it. I tried the product and all I can say is it deliver result as advertised. It works like magic to my skin. The wrinkles are less noticeable now. I will definitely make a purchase with them soon but I do not want to be part of their auto shipment program. Love the Cosmedique so far. 🙂
To all these poor reviews I did not experience these issues. I ordered the product and I was skeptical at first. The trial seemed to be a bit unclear to me but I ordered it, when the order arrived I contacted customer service and the trial terms and charges were made vividly clear to me. They extended my trial from 15 days to 30 days and were really helpful. When I started to see results I was a bit concerned about the cost of the product and knowing I wanted to keep going with it i said why not call and ask. So I did ask and the company reduce the price of my trial, they graciously cut the price of the trial in half and offered the same discount on my reorders. I still use the product and I seem to get more than 60 days of use out of each order. So it really made it affordable and easy.
My experience was totally different…Based on my personal experience in regards to their promotion, the cream sent in for the $8.00 only for shipping stated clearly the membership terms and that future collections are shipped monthly until you cancel your membership. I’m glad I was able to fully understand their promotion it’s quite pricey but it’s all worth it even tho’ thru email their team responds well and more detailed. To be honest, after trying it for 15 days risk trial I notice a difference in my skin and actually loved the product so far. It’s quite expensive but I was glad to have a discounted price from them.
I tried to make a purchase of one of this kind of promotion. It was Cosmedique. I tried Cosmedique because they are advertising anti-aging cream. I saw positive and negative reviews of the product. At first I was hesitant to make a purchase because I heard and read some reviews of the price concern. I really wanted to try the product but before I did so, I first inquire in their customer service to know the promotion they offer and its cost. I am glad that the rep told me about how their promotion works. She even told me that the promotion is on the check-out page for me to review before placing the order. I did place an order online and read the terms and conditions as the rep told me. I do not want to be part of their auto shipments though I wanted to try the product. The rep agrees with it. I tried the product and all I can say is it deliver result as advertised. It works like magic to my skin. The wrinkles are less noticeable now. I will definitely make a purchase with them soon but I do not want to be part of their auto shipment program. Love the Cosmedique so far. 🙂 I would suggest to everyone that if you do not want to feel a victim of their promotion it would be better to call the company first before making a purchase online because every promotion has a catch. So better ask and inquire first so that you will not soon be surprised of the charges on your account. The product quality I bought is superb but the price though is expensive. 🙂
I tried Cosmedique because they are advertising anti-aging cream. I saw positive and negative reviews of the product. At first I was hesitant to make a purchase because I heard and read some reviews of the price concern. I really wanted to try the product but before I did so, I first inquire in their customer service to know the promotion they offer and its cost. I am glad that the rep told me about how their promotion works. She even told me that the promotion is on the check-out page for me to review before placing the order. I did place an order online and read the terms and conditions as the rep told me. I do not want to be part of their auto shipments though I wanted to try the product. The rep agrees with it. I tried the product and all I can say is it deliver result as advertised. It works like magic to my skin. The wrinkles are less noticeable now. I will definitely make a purchase with them soon but I do not want to be part of their auto shipment program. Love the Cosmedique so far. 🙂 Quality wise the product is awesome. But the product price is too expensive for a small tube. So far the company is legit because they can be reach thru email and call.
My experience was totally different…Based on my personal experience in regards to their promotion, the cream sent in for the $8.00 only for shipping stated clearly the membership terms and that future collections are shipped monthly until you cancel your membership. I’m glad I was able to fully understand their promotion it’s quite pricey but it’s all worth it even tho’ thru email their team responds well and more detailed. To be honest, after trying it for 15 days risk trial I notice a difference in my skin and actually loved the product so far. It’s quite expensive but I was glad to have a discounted price from them.
I have been using the product for 3 months. I ordered it originally as a trial for 30 days. I have read some of these reviews and it was not my experience at all. If I had failed to read the terms of the trial I might have to say I share those feelings these people are describing. It was clear that I had to 30 days to try it and I could return the UNUSED portion back if I was unhappy with it for any reason. If I wanted to buy it when the trial was over then I paid the $187.50. I also learned of the 100 days money back guarantee that the company offers, so I had 100 days from my original order date to return whatever I did not use and if I was charged as according to the trial I would be able to still send it back and I would have been refunded. So maybe you guys that are leaving all these negative comments had taken culpability for your own failure not to have read the terms you may not have had this occur. So as far as the product goes I really saw lots of results. I am 65 and I love the sun so I have lots of work to do from many years of unprotected sun exposure. I have seen my laugh lines dark circles and my forehead lines begin to look so much better. SO I decided to keep it and buy it. I paid the trial price and decided for me to afford to keep using it I would have to see if there were any discounts available, so I called customer service. I spoke to a rep and they offered me refills every 60 days 47.50 less than normal pricing. So forgive me but again my experience was very different from all of you. I have been really happy with the process from start to finish. I just think it is time for people in this world to take responsibility for their own actions and if you failed to read then call and speak to the company they have been extraordinarily accommodating and the product is great.
I saw this online thru ads and was quite interested since I wanted to remove wrinkles on my face. I was glad they are offering a 15 day trial for me to test to test it first. Wonderful cream for anyone over 50 like me and the price is steep, but its worth it.
I used Cosmedique that was given to me buy a friend that said it made her breakout. She ws upset at the company and said the product was no good.
I used it for several weeks with no issues and saw a great result. My wrinkles around my mouth and the wrinkles on my forehead began to disappear almost before my eyes. At the start I used it twice per day then I kind of slacked off and only used it a few times per week. Well the minute I used it I felt it absorbing into my skin, not sitting on it. So that was a good thing.
I saw results right away and have recommended the product to everyone. My friend saw me about a week ago and could not believe the results. She was almost at the point after seeing me that she wanted to give it a second try.
I would say to try it on the trial the company is offering, and see how it goes for you. I think any negative reviews maybe due to their misunderstanding of the product and what it does, and not understanding that everyone’s skin will handle this product differently, and the terms of the trial can be a bit confusing if they are not read and understood. So if you can get past those issues and actually get the product in your hands it is worth the results you will see.
Apparently this is yet another case of someone not taking the time to fully read what they are sending in.. and Yes! I’m one of those too..after trying it for 15 days of cosmedique I notice a difference in my skin and actually loved the product. However, the cost is way out of my budget. I tried sending an email to their support asking for instructions on how to return the product, even though I love it. They offered me a discount to keep the product tho’
Most of the review I read on you guys are ‘this is a con’ and ‘heads-up it will eat your money’. No offense to all of you since I bought also the product, I don’t feel like I am scammed. First of all I read the terms and conditions of the promotion they offer, which I know every company has clickbait phrases. In order to make sure that I don’t feel what you feel now I called their company which gladly the rep explained to me well how the promotion works. The product is ‘expensive’ and YES that is true, however, I will tell you it really works for me. I am so glad that it did ’cause I’m pretty sure I will also be ranting here in the internet with you all guys. 🙂 You know they are offering a trial to test the product for 15 days only and if your not satisfied with it then you can return the product without getting charge. Remember they offer 100 day money back guarantee that is stated on their site. There’s nothing wrong making bad comments but please do read and if you do not understand you call or email them. Their reps are responsive to my queries, so far. Hope you have a wonderful day! 🙂
It’s definitely a scam a Friend of mine who is above saw their ad in FB and out of curiosity he decided to try their so call free trial but after reading further he found that he had made an error and tried to cancel his order but they gave all kinds of excuses and refused even after he made and expensive call to their office in Florida and he was from Asia. He also called the credit card company and they told him that the 1st transaction had gone through and his only option to avoid future payments was to cancel his card and get a new one. They then canceled the card and they were told to stop any future payments. He would have to wait at least 48 hrs for a new card
Numerous emails went unanswered and he was wondering whether he would be bill for future payments I told him he would not be billed as the new card had a different code and number he was still not at ease and finally to put his mind at ease I advised him to write to the US Attorney Office in Florida which had branch office in Fort Lauderdale. The staff were helpful and they advised him of the procedures and advised him to be more aware of such scams.
He then copied some of the emails and sent it to them and they immediately sent him an email saying his order was canceled. This a a well thought of scam and there is a thin red line between them and the law and they use this to scam people who are gullible and those who are unaware of their actual intentions.
I ordered the product based on the trial as well. I did not read it thoroughly so I did not understand the trial in it’s entirety. I got charged for the shipping when I placed the order which was fine. I called customer service when I got the delivery and customer service reset my trial to accommodate the delivery time, they also extended my trial period from a 15 day trial to a 30 day trial. I asked them to explain what my obligations were in regards to the trial and auto ship. I was informed that I had 30 days to use the product and if I was not satisfied I could send back the unused portion, so that told me the company would take a loss. I was also informed of the 100 money back guarantee so again that is a huge loss if I did not like the product. I read some nasty reviews as well before I ordered but this was not my experience at all. I had some dryness for the first 2 weeks but that went away. I use only this product now. Maybe the customers listed on this site with similar issues that were immediately resolved by the company never read the terms or bothered to follow through. I do not share the reviews that are posted and I hope someone reads my review and realizes there are a lot of things involved that cause this but in my opinion it is not the company more than it is the customer that is not paying attention or asking the questions and being informed.
I too fell for FREE Trial of Cosmedique, as advertised, and called customer service who told me I was charged full price, $187.50, as I did not return product within 2 weeks. Much to my surprise! Found equally good face product from Solvaderm at 50% less cost. So long Cosmedique, you were good, but left with questions of honesty of Cosmedique leadership that they must stoop to small print advertising tactics to sell their product.
Yup, the number associated with the sample charge was (561) 277-6860, a Florida number.
Problem is…I called twice, once in the morning and once in the afternoon. No one answered either time after a 10 and 12 minute wait.
When I placed the order their was another number 1(866) 561-0269 Customer Service used by the manufacturer as a third party. But they knew nothing about the transaction.
So I researched the internet for Cosmedique and found another Florida number (855)315 7474
A lady by the name of Karen explained the process. They send out the trial offer for about $5.00. If the product is not returned, at customer expense within about 16 days, the full amount of $187.50 is charged to the account and continues going forward until who knows when. The thing to do is this. Return the sample to the US Postal Service and have them scan it as not accepted and they will send it back to the company, but you are still charged the initial
approx. $5.00 shipping cost. A small price to pay for a big education. This company is next to criminal. Totally misleading and disingenuous. And dangerous to the the public. My thoughts.
Hope this helped someone. Good luck if you’re having issues with your sincere attempt to do business with the company and try their product. Wayne Kuhn
Horrible time with Cosmedique. Thought I was ordering “free sample” and found I had ordered
$196.26 worth of their product. No one answers their phones, and contacting company thru computer just as impossible. This is such a scam; all they want is a credit card to charge over and over, and THAT IS IT. Poor company: knows nothing about Customer Service or Quality Control. They are only in business to scam the public.
This company is a fraud FREE equals 189.00 after you receive their fake cream. Stay away from this company, you will be sorry. Ounce you order they will bill you every month. Don’t be stupid like me.
This is a scam company
Don’t give them your credit card number
This is SCAM company
This is a scam! My husband thought he was getting a sample and only had to pay shipping. Now today we get a charge of $187.00 on his credit card. We have no intention of paying this charge. Do not order anything from this company.
And for the record, I have seen no difference in my skin.
They take way to long to answer a call on both there numbers which was over 15 mins. Didn’t show any changes as mentioned
Be warned! I was charged for what was supposed to have been a free trial. Wouldn’t have mind if the product worked. It’s all a big RIP-OFF! Don’t fall for the Hoax! Save your money people. Should have known it was too good to be true.
These people are dishonest a big scam, I placed an order and a month has almost gone and I haven’t received any cream, sent two emails, they respond with some lame excuse. Below is my second email to them.
I am writing to you again about an order that I was supposed to receive weeks ago and have not received up to date, and please don’t give me any excuses of the virus being the cause as I should have gotten this order a while ago, after reading the reviews I am convinced that this is fraud and I would never receive the so-call order, what I don’t understand is why would you guys go to so much trouble just to ripped off people, how can you sleep at night?this is so dishonest, I wish you all rot in hell.
Please cancel the imaginery order and don’t you dare remove any monies from my account…
I will make sure and submit my own review..
FRAUDS..
Don’t even bother to reply to this email. .
Interestingly enough I like the cream it works wonders for me!
However I agree the company is not above board. Even though I would like to continue using their product I am too worried to do so. Very dissapointing!!!!
This company is a scam. I only ordered for rhe trial. But sent me a tube and charged me 187.00. Second month been charged again. I am filing a dispute with charge card for this.
After reading the detailed analysis of cosmediqe
I don’t think it’s a good buy other than a selling ad.
$147 dollar which is also too much.
Without using it how do we know it ya good buy?
Most of the ingredients they used in Cosmedique you will get in different high street creams.
So be careful before wasting your hard earned money something not worth!!! This is my personal view !
The company is a scam. I signed for a free trial, I didn’t mind paying shipping. As soon as I’d given my details a page come up saying I had a subscription , couldnt find page again. No 1 scammers,
This company they rip off none of the 10 numbers work so if you are receiving this cream I think you should call the Better Business Bureau I will go see them directly and let them know that this is a scam I’ve been trying for months to get in touch with them to cancel my order and now I just received my statement for $154 being drawn out of my account I see no results I’ve been using it for about 67 months I’ve been trying Cancel my order for about five months and they just don’t answer their phones please do not do business with them thank you
Good